000 00421nam a2200157Ia 4500
008 221231s9999 xx 000 0 und d
020 _a81-7722-376-3
100 _aClow, Kenneth E., Kurtz, David L.
_91902
245 0 _aServices Martkeitng 2E : Operation Management and Strategy
250 _a2nd Ed
260 _bBiztantra
260 _c2009
300 _a452
650 _aManagement Marketing
_91903
942 _cMBA_BK
999 _c957
_d957