000 00323nam a2200133Ia 4500
008 221231s9999 xx 000 0 und d
100 _aBesterfield, Dale H
_91517
245 0 _aTotal Quality Management
260 _bPearson
260 _c2003
300 _a652
650 _aHuman Resource Management
_91518
942 _cMBA_BK
999 _c756
_d756