000 00337nam a2200133Ia 4500
008 221231s9999 xx 000 0 und d
100 _aBank, John
_9728
245 0 _aThe Essence of Total Quality Management
260 _bPrentice-Hall of India
260 _c2004
300 _a203
650 _aStrategic Management
_9729
942 _cMBA_BK
999 _c347
_d347