000 00335nam a2200133Ia 4500
008 221231s9999 xx 000 0 und d
100 _aMohanty R P & Lakhe  R R
_9479
245 0 _aT Q M in the Service Sector
260 _bJaico Publication
260 _c2002
300 _a598
650 _aStrategic Management
_9480
942 _cMBA_BK
999 _c219
_d219