| 000 | 00595nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 221231s9999 xx 000 0 und d | ||
| 020 | _a978-1-25-902681-7 | ||
| 082 | _a658.8 ZEI | ||
| 100 |
_aZeithaml , Valarie .A & etal _92209 |
||
| 245 | 0 | _aServices Marketing | |
| 245 | 0 | _bIntegrating Customer Focus Across the Firm | |
| 250 | _a6th | ||
| 260 | _aNew Delhi | ||
| 260 | _bTata McGraw-Hill Education Private Limited | ||
| 260 | _c2015 | ||
| 300 | _axxxii +711 p. | ||
| 650 |
_aManagement Marketing _92210 |
||
| 650 |
_bServices,Marketing,Management Marketing _92211 |
||
| 942 | _cMBA_BK | ||
| 999 |
_c1082 _d1082 |
||