00345nam a2200133Ia 4500008004100000020001800041100002100059245006200080250001100142260001600153260000900169300000800178650002500186221231s9999    xx            000 0 und d  a81-7446-477-8  aBhattacharjee .C 0aServices Marketing : Concepts Planning and Implementation  a1st Ed  bExcel Books  c2009  a696  aManagement Marketing