Zeithaml, Valarie A & etal <br/><br/>
Services Marketing 

 - 6th ed 
 - Chennai    McGraw-Hill Education  2016 
 - 711p 
<br/><br/><label>ISBN: </label>978-1-25-902681-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MBA Services,Marketing,MBA 
<br/><br/><label>Dewey Class. No.: </label>658.8 ZEI