Services Marketing
Zeithaml, Valarie A. & etal
Services Marketing - 5th ed - New Delhi Tata McGraw-Hill Education 2011 - 763p
978-0-07-070099-4
MBA Services,Marketing,MBA
658.8 ZEI
Services Marketing - 5th ed - New Delhi Tata McGraw-Hill Education 2011 - 763p
978-0-07-070099-4
MBA Services,Marketing,MBA
658.8 ZEI
